Refund & Cancellation Policy
Membership fees, once verified and receipted, are ordinarily non-refundable, as they meet the cost of member services for the financial year.
A refund will be considered where a payment was made twice for the same period, where an application is rejected before activation, or where a demonstrable clerical error has occurred. Requests must be made in writing within 30 days of payment, quoting the receipt number and UTR.
Approved refunds are made to the originating account within 21 working days of sanction by the Treasurer.
Online payments are processed securely by Razorpay. A payment that is cancelled or abandoned before it is completed is not charged. If money has left your account but the portal does not show a receipt, contact the State Office quoting the payment reference before paying again.
Refunds of online payments, once approved by the Treasurer, are returned to the original payment method — card, UPI, net banking or wallet — within 5–7 working days.